FREQUENTLY ASKED QUESTIONS

ARRIVE 15 MINUTES EARLY

This way you can enjoy the full Club del Escape experience.

WE CAN TAKE CARE OF ALL YOUR VALUABLES

Do you bring bags, phones or computers? We will take care of everything, so you don't have to worry.

WHAT HAPPENS IN THE SEARCH, STAYS IN THE SEARCH

We humbly ask you not to share the secrets of your game. Oh, and no photos please!

ESSENTIAL INFORMATION

Which game do you recommend?

All our games are a lot of fun, varying in difficulty and setting, so it’s impossible for us to choose just one. Maybe the best solution is to play them all!

What is the best group size?

Some of our games are ideal for groups of two to five participants, and others up to six. If you have more than five people who want to play, why not split into two teams and have a friendly (or not) face-to-face showdown?

How long does the game last?

All games last 60 minutes (unless you escape earlier!). Before that, there is a brief introduction, and afterwards we invite the whole group to enjoy the lounge, bar, and a photo area.

What are our hours?

We are open every day from 16:00 to 23:30, and on Fridays and Saturdays we are open until 01:00 the next day.

RESERVATIONS

Can I add an extra person to the reservation?

Absolutely! As long as it does not exceed the maximum number of participants for each game. It is not necessary for us to know in advance, as they can pay on the day when they arrive.

ACCESSIBILITY AND SPECIAL REQUIREMENTS

Can I play if I have epilepsy?

We do not use any lighting that may affect people with epilepsy; however, we suggest you contact the venue for better advice.

Can I play if I have claustrophobia?

Absolutely. Our game rooms are not particularly small, and our Game Masters are always available to release you if you decide to leave.

Can I play if I am pregnant?

Of course, the more the merrier! You have a button to leave the room whenever you want.

OTHER FREQUENTLY ASKED QUESTIONS

Is there a dress code?

No! Come as you like. We recommend wearing comfortable clothes.

Do I need to bring anything?

No. Just yourself, your team, and a set of thinking heads!

Are food and drinks served?

Yes! We have draft beer, coffee, soft drinks, nachos, etc.

Am I safe in the room?

Absolutely. Our games are exciting but never, never dangerous. Rest assured: no matter what happens, you are in good hands. Our Game Masters are well-trained and very attentive, and as you can imagine, playing safely is our number one concern.